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WGS is the trading name of WPF glasner gerber shapiro
133 Praed Street, London
W2 1RN
tel:
44 (0)207 723 1656
fax:
44 (0)207 724 6936
DX 38754 Paddington
e-mail:
reception@wgs.co.uk
Of course all our clients are very important to us and we aim to provide them with the best possible service. In every case, we will give you a general appraisal of your legal problem (if there is a problem), will outline the best strategy for dealing with it and will advise you what costs (including our own fees and out-of-pocket expenses) you are likely to incur. We will always try to confirm our advice in writing. As your case progresses, we will regularly review it. Our main concern is always that you should know what is going on, that you are aware of the costs incurred and that the case is under control.
Our charging policy
In many cases, it will be possible to give you a fixed price quotation. In those cases, we will explain what is or is not included in the price. Where a fixed quotation cannot be given, we will advise you what our charging rates are, what kind of expenditure you should budget for and what factors may alter that budget.
WGS Solicitors is authorised and regulated by the Solicitors Regulation Authority No 344440. A copy of their Code of Conduct can be downloaded here.
“Our main concern is always that the client should know what is going on…”
Queries, concerns and complaints
Even the best-run firm will occasionally receive complaints about the service provided. We take any complaint extremely seriously. The fact that it has been made at all suggests that there has been at least a failure of communication. If you have a concern or complaint, please, in the first instance, raise it with the person dealing with your matter. Usually it will be resolved satisfactorily at that stage. If not, or if you would prefer to deal with someone else, then please speak to the appropriate Department Head ( and ultimately our Complaints Officer or our Senior Partner Stephen Wegg-Prosser).
If you should need to make a complaint to this firm which has been dealt with be our Internal Complaints Procedure and you are still unhappy with our response, you should ask the Legal Ombudsman (LeO) to consider your complaint.
If you need to contact the Legal Ombudsman you can call 0300 555 0333, or email them at enquiries@legalombudsman.org.uk or write to them at PO Box 6806, Wolverhampton WV1 9WJ. Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from this firm about your complaint.
The Best of all Worlds
The expertise of two long-established solicitors’ practices were brought together to form a the partnership now known as WGS Solicitors (the trading name of WPF glasner gerber shapiro).
The firm is a merger between Wegg-Prosser Farmer & Shapiro, based in Paddington, London, and Glasners which was based in Holborn, London.
Experience, expertise, strength
The combination of our partners, solicitors and committed support staff represents a wealth of experience and expertise across essential legal fields. The areas in which we specialise include property (commercial and residential); matrimonial and family law (national and international); civil and commercial litigation; company commercial law;; preparing wills and probate, trusts and tax planning and Employment.
Because our partners have a broad legal knowledge, you do not need to spend money and time in seeing several different lawyers to resolve your problem. Click on our practice areas for a full list of our areas of expertise.
International work
Our legal expertise includes UK and international law. Our client list extends to Europe, the Middle East, USA and Australasia. Click on our practice areas for details of our work – including that for offshore clients. We offer clients support in Spanish, Italian, French and Hebrew.
Expert referral service
We aim to help you, whatever the nature of your legal problem. We can do so our partners can access a network of highly qualified and specialised experts in all areas of the law, in the UK and abroad. We can provide a complete service to our clients.
Excellent location
Our offices in central London are convenient for visiting clients, including those flying to London Heathrow via the 15 minute Heathrow Express Service.
Large enough to have power, small enough to give personal service
Whilst WGS is a significant presence in the UK legal world, it is still small enough to provide a personal and friendly service. Geographically our client coverage is global, and we can act in the smallest civil case whilst advising on major cases involving commercial or property law. In other words WGS gives its clients the best of all worlds.
Law society conveyancing quality scheme (CQS)
WGS Solicitors is an accredited firm in the Law Society Conveyancing Quality Scheme (CQS) which means the firm is approved to act for most Major Lenders in house purchases